Eat great CX for breakfast


Posted by Bray Leino CX

Event info
26 Apr 2018
South West
Bray Leino CX office

Great Customer Experience (CX) leads to happy, satisfied customers, which leads to repeat, loyal customers. We want to make it easier for you – and your organisation – to make this happen, by sharing ideas with peers at our CX Innovation Club.

L2inc research found that ‘making it easy’ is key to being a genius brand in 2018. Removing friction – handoffs, extra clicks and calls, messy UX, delays vs. the competition – matters. Amazon Prime anyone? Or wait a couple more days?

Our CX Innovation Club, Thursday 26th April, will tackle this challenge over a morning of food and thought leadership. We’ll share examples of where and how brands have successfully stayed aligned with customers’ expectations; tease out lessons that we can all take away. And it won’t just be about tech: creative and design remain critical to securing 2018 engagement.

Arrive at our Bristol office at 8:45am for a 9:15am start, by 11am you’ll leave armed with ideas plus a few new connections.

Location information

Kendal House 1-6 Brighton Mews Bristol BS8 2NW

Bray Leino CX
Posted by Bray Leino CX

Making great CX happen We are Bray Leino CX. We make CX and marketing change possible by orchestrating organisations around the likes, needs and expectations of their target audiences. Our team of strategists, creatives, digital experts, social marketers and technologists partner with clients to deliver measurable ROI from innovative and highly personalised experiences. We are conscious of the high risks that change can carry, so our CX ethos is identify, rapidly innovate and deliver, prove value, then scale. And because we have access to the full capabilities of http://www.themission.co.uk/ we’re able to execute across diverse technologies and at scale.

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