BIMA is seeking a Community Manager

1 Oct 2018

Posted by Rachel Johnson

About the role

Based: London, with some travel throughout the UK.

We’re spreading our net, and we need someone to help us do it successfully. BIMA isn’t just an organisation for digital agencies. We’re for brands, tech companies, start-ups and universities too, and we’re looking for a Community Manager who can help grow and develop our membership by ensuring more of what we do reaches every part of our community.

You’ll capture the events and thought leadership produced by our UK-wide network of expert communities. You’ll make it easy for the broader BIMA community to engage and interact with it, wherever they may be. And you’ll get ‘out there’, because whilst much of this role focuses on the digital component of the BIMA community, we’re also after a real people person who will support the account management of some of our larger members, attend events, and who isn’t shy of a bit of ‘networking’!

What You’ll Be Doing:

Social media & online community management:

 - Build and manage the company’s social media profiles and presence, including Facebook, Twitter, LinkedIn, Instagram and any additional channels

- Work with the Marketing & Relationships Director to deliver a monthly content calendar

- Guide and manage best practice for responding to comments via our social media accounts

- Monitor and engage in relevant social discussions about the company, competitors, and/or industry, with existing leads and customers as well as with brand new audiences

- Explore new ways to engage and identify new social networks to reach our target audience

-  Develop our very new BIMA advocate programme, growing our existing group of champions and ensuring they’re rightly rewarded. Includes managing the programme across multiple locations and on multiple channels

Account Management & business development support:

- A touchpoint for our London members, regularly visiting them, attending events, making connections and understanding their needs

- Supporting other members of the BIMA team to account manage members and partners

- Supporting BIMA flagship events and programmes such as BIMA Awards, BIMA 100 and Digital Day

Skills & experience:

-  Excellent written and communication skills

- 3+ years’ experience as an account manager/community manager or in a similar marketing role

- Proven experience of helping to develop and deliver social strategies and/or build online communities

- Commercial experience - creating and managing meaningful relationships

- Confident in presenting /speaking

-  Experience of developing effective benchmarks to ensure your existing audience is well served, and new audiences are sought and engaged with

Who you are:

- A people person

-  Organised and able to manage a fast-paced workload

- Someone with an entrepreneurial mindset

- A lover of social with your finger on the pulse of what makes a great post

- An interest in and a perspective on emerging technology and the digital industry

Please send your CV to Anna Doyle,

Close Date: 31 October 2018

Rachel Johnson
Posted by Rachel Johnson

Rachel has recently joined BIMA having worked for more than 20 years in the world of Marketing. Rachel has many impressive client, charity and agency-side results to her credit and stories to tell. As both a team player and independent advisor, Rachel loves to see the bigger picture and is a strong strategic thinker. She has led ambitious projects for start-ups, worked alongside growing businesses and has been fortunate to work with some of the UK’s most respected and renowned agencies. A self-motivated original thinker, Rachel is also an extremely able marketer. She brings out the best in people at all levels. Her wealth of transferable skills includes project management – often with direct budgetary control - results-driven commercial awareness, proven networking strengths, digital marketing expertise and broad IT literacy. However, her achievements do not end there! In her spare time, she makes full-use of her Cumbrian home-town environment, walking, biking and running, and spending time as an enthusiastic side-line rugby and football mum for her two boys – Louie and Harley.

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