Client Services Breakfast Briefing | Manchester


Posted by BIMA

Event info
20 Jun 2017
8:30 AM-10:00 AM
North West

A Happy Client is a Happy Agency | Gut Instinct vs. Data

Customer loyalty is key to securing a consumer brand’s continued success, but how well do agencies understand the happiness of their clients?

This briefing will discuss the ways in which agencies can approach the development of a client satisfaction programme and how to positively action the good and bad that may arise.

Location information

1 Tony Wilson Place


M1 5DE

Posted by BIMA

BIMA is Britain’s digital community. Our mission is to drive innovation and excellence across the digital industry. We are the connectors, thought leaders, champions and change makers determining the shape of Britain’s digital economy. Our strength is in our structure. We are powerful because our members make us so. BIMA councils set the agenda in digital hubs around the country and our Think Tanks aid industry leaders and practitioners to fuel the future. Our communities underpin everything that we do. Everything we do embodies our values of innovation, enabling community, celebrating individuals and embedding diversity into our digital ecosystem. BIMA is run by the industry, for the industry. Our independence and not-for-profit status means everything we do is for the good of our members and the industry, and it gives Government and the media confidence in our integrity. We were founded in 1985 and are proud that we were the first digital industry body anywhere in the world.

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BIMA Summer Social | North West


Posted by BIMA

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